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Company Name: West Shore EMS
Address: Camp Hill, PA
Business Description: West Shore EMS is a provider
of emergency and non-emergency patient care/transport
in Central Pennsylvania. They provide paramedic service
to all of Cumberland, Perry Counties, Northern Franklin,
York and Adams Counties. They provide a full range of
patient transportation services via Wheelchair Van,
Invalid Coach and ambulance. They also operate a physician's
answering service for 10 offices.
White Paper/Customer Quote:"We use PageGate as part
of our answering service operation. Call takers receive
the required information then transmit it to appropriate
party's A/N pager. When we originally started the answering
service, it seemed that the operators were going to
have to enter information into a database, then turn
around and re-enter it into our then current paging
software. PageGate, with it's GUI and ASCII interfaces,
allowed us to develop an integrated call taking program
that seamlessly feeds essential information to the paging
software and the database simultaneously. Data input
time is cut considerably."
R. Skip Powell, Jr. EMTP Chief, West Shore EMS
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