|
Company
Name: Crest Line Technologies
Address: Rome, Georgia
Business Description: Health Care Communications
Company offering services to medical facilities that
enhance Physician and Patient communications. Services
include a Nationwide Answering Service; Automated Call
Processing; Appointment Confirmation; Dial-in Test Results;
Foreign Language Interpretors; and Annual Exam Reminders.
White Papers: Crest Line Technologies provides
nationwide answering services (and other services)
to Health Care facilities and medical offices.
Crest Line uses a customized database application
and has integrated PageGate as the "paging engine".
Crest Line's database application informs the
agent who answers the call of which Physician
is on call, protocols at the Department level
and Physician level, appropriate Medical contact
numbers, and allows patient information to be
captured. For situations where Physicians or other
medical staff need to be sent a text message,
PageGate processes the request seemlessly in the
background and delivers to a variety of paging
carriers. The integration of PageGate with Crest
Line's state-of-the-art database application allows
agents to work from a single screen, thereby reducing
training time, increasing agent efficiency, and
decreasing the opportunity for errors.
Van Willis, Crest Line Technologies
|
