How it helps Computer Service Companies:

NotePager Pro can send text messages to multiple technicians about service problems or network outages. It can also be used routinely to announce meetings or adjustments to technical schedules. NotePager Pro supports multiple messaging devices and carriers. SMS Text messages can be sent from computers to any staff.

How it helps Computer Service Companies:

NotePager Net allows for communication with all support personnel. Group text messages can be sent, to notify personnel about service issues, so the closest technician can respond and minimize any down time.
All workstations on a network can send text messages to pagers and cell phones, groups of support staff can be paged about meetings or critical situations.

Description:
An easy to use full feature network paging software for Computer Service Companies that allows for all network users to share a common modem, phone line and list of users to send messages to pagers and digital phones. NotePager Net supports also supports a direct connection to paging terminals.

How it helps Computer Service Companies:

PageGate can be integrated with existing applications to add messaging or paging functionality to existing software. The most common use is to monitor networks and notify administrators of outages or network problems. This allows tech support staff to work remotely.
Messages can be sent from workstations on a network, or customers can send messages to agents via web pages or e-mail accounts. This software is modular and can be scaled to meet the size of the service organization. PageGate has built in failover, offering an unheard of redundancy and reliability.

How it helps Computer Service Companies:

WebGate provides an easy way for remote staff or customers to notify technicians. Text messages can be sent via the Internet or email to remote staff notifying them of urgent situations, network outages or other equipment failure. Text messages can be received on cell phones or pagers detailing the situation.

How it helps Computer Service Companies:

PageGate for HP OpenView integrates with network monitoring software, notifying the network administrator should their be a network anomaly or problem. Error messages can be forwarded via SMS directly to pagers or cell phones.